Getting Started

• Faceplates
• Downloading the Deako App
• Deako Video Instructions
• Inserting and removing a switch from the backplate

Devices

• Smart Switch Guides
• Smart Dimmer Guides
• Finding Your Deako Serial Number
• Exiting Test Mode on your Deako Smart Switch (Gen2)
• Smart Switch Installation Guides
• Simple Switch Installation Guides

See all 39 articles

Electrician & Technician Guides

• Diagnosing a Wiring Issue
• Universal Backplate Wiring Diagrams
• Quick Wire Backplate Wiring Diagrams
• Wired Backplate Wiring Diagrams
• Common Wiring Issues
• Backplate Wiring Instructions

See all 7 articles

Deako App

• What the Wi-Fi Symbol on Your Switch Means
• How to Change the Appearance in the Deako App (Dark Mode)
• My switches went offline after changing my router, ISP, or Wi-Fi password
• Rearranging Devices in the Deako App
• Favoriting a Device in the Deako App
• Changing Email Address in Deako App

See all 26 articles

Wi-Fi Troubleshooting

• Troubleshooting Wi-Fi: Check WiFi Credentials
• Basic Wi-Fi Troubleshooting
• Advanced Wi-Fi troubleshooting

WiFi bridge & Integrations

• Setting Up Deako in Josh.ai
• Changing the Deako Bridge Device in Control4
• Setting Up Deako in Control4
• Alexa Error: Switch Names Does Not Support That
• Pairing Deako with Home Assistant
• What's a WiFi bridge and how do I check what device is my bridge?

See all 14 articles

Troubleshooting

• Simple Motion Sensor Switch Troubleshooting
• Reconnecting Deako to ADT
• Smart Switch Randomly Turns Lights On
• Rocker Switch Sticks or Needs to be Pressed Firmly
• Connecting Deako Switches to AT&T Dual-Band Wi-Fi Networks
• Troubleshooting the Simple Motion Sensor Switch

See all 16 articles

Ordering Deako Products

• I didn't receive my discount or the code isn't working
• Do Switches Come with Backplates?
• Deako Order Never Delivered
• How to Cancel an Order
• Which type of Deako switches should I purchase?
• Where to buy Deako Switches

See all 9 articles

Product Guides

• Simple Nightlight Switch PDF Instructions
• Simple Astronomical Timer PDF Instructions
• 10- & 25-pack installation & setup guide
• Smart Switch PDF Instructions
• Simple Motion Sensor PDF Instructions
• Smart Scene Controller Dimmer & Switch PDF Instructions

See all 9 articles

Installing a Deako System

• Doorbells or Smart Locks: Information for Non-Deako Devices
• How to remove a wire from the Quick Wire backplate stab in connector
• Deako Outlets and Outlet Covers
• How to adjust dimming range on Simple Dimmers (trim)
• Installation FAQs
• Device linking