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Deako Support
Help Articles
Help Articles
Getting Started
Faceplates
Downloading the Deako App
Deako Video Instructions
Inserting and removing a switch from the backplate
Devices
Smart Switch Guides
Smart Dimmer Guides
Smart Switch Installation Guides
Simple Switch Installation Guides
How to Install the Remote and Master Smart Dimmer in a Multiway Circuit
How to Install the Single Pole Smart Dimmer
See all 37 articles
Electrician & Technician Guides
Diagnosing a Wiring Issue
Universal Backplate Wiring Diagrams
Quick Wire Backplate Wiring Diagrams
Wired Backplate Wiring Diagrams
Common Wiring Issues
Backplate Wiring Instructions
See all 7 articles
Deako App
My switches went offline after changing my router, ISP, or Wi-Fi password
Rearranging Devices in the Deako App
Favoriting a Device in the Deako App
Changing Email Address in Deako App
Renaming Switches in the Deako App
Switches are Missing when Logging in
See all 26 articles
WiFi bridge & Integrations
Changing the Deako Bridge Device in Control4
Setting Up Deako in Control4
Alexa Error: Switch Names Does Not Support That
Pairing Deako with Home Assistant
What's a WiFi bridge and how do I check what device is my bridge?
Connect Clare Controls
See all 14 articles
Troubleshooting
Simple Motion Sensor Switch Troubleshooting
Reconnecting Deako to ADT
Smart Switch Randomly Turns Lights On
Rocker Switch Sticks or Needs to be Pressed Firmly
Connecting Deako Switches to AT&T Dual-Band Wi-Fi Networks
Troubleshooting the Simple Motion Sensor Switch
See all 17 articles
Ordering Deako Products
I didn't receive my discount or the code isn't working
Do Switches Come with Backplates?
Deako Order Never Delivered
How to Cancel an Order
Which type of Deako switches should I purchase?
Where to buy Deako Switches
See all 9 articles
Product Guides
Simple Nightlight Switch PDF Instructions
Simple Astronomical Timer PDF Instructions
10- & 25-pack installation & setup guide
Smart Switch PDF Instructions
Simple Motion Sensor PDF Instructions
Smart Scene Controller Dimmer & Switch PDF Instructions
See all 9 articles
Installing a Deako System
Doorbells or Smart Locks: Information for Non-Deako Devices
How to remove a wire from the Quick Wire backplate stab in connector
Deako Outlets and Outlet Covers
How to adjust dimming range on Simple Dimmers (trim)
Installation FAQs
Device linking