Contact Support at support@deako.com and let us know that your Simple Rocker Switch is getting stuck, or it needs to be pressed firmly to turn the lights on or off. Include the best shipping address so we can see if a replacement is what's needed.
Troubleshooting
- Simple Motion Sensor Switch Troubleshooting
- Reconnecting Deako to ADT
- Smart Switch Randomly Turns Lights On
- Rocker Switch Sticks or Needs to be Pressed Firmly
- Connecting Deako Switches to AT&T Dual-Band Wi-Fi Networks
- Troubleshooting the Simple Motion Sensor Switch
- Troubleshooting WiFi connection issues
- Troubleshooting Bluetooth connection issues
- Power cycle a device
- How to Diagnose an Issue Using a Switch Swap