If you're seeing an error in the Deako app stating that we can't connect to your switch, this usually means that your phone is having trouble connecting to your switch via Bluetooth.

Here are some steps that can help with that:

Check your Bluetooth settings

• Is Bluetooth turned on? Check inside your phone's settings
• Does the Deako app have permission to use Bluetooth? Check your phone's settings to make sure specifically that Deako has permission to use Bluetooth and location

Power cycle the switch

If that's not working, try power cycling your switch (i.e. unplugging it and plugging it back in) via these instructions.