Power cycling a Deako device will reset its connection. Try this troubleshooting step if you receive an error message that your device is not communicating with the Deako app.
Power cycle a switch
1. Remove the faceplate
Remove the faceplate by pulling outward from one of the corners.
2. Pull blue tab outwards
Pull the blue tab outwards to disconnect the Deako Switch.
3. Press the blue tab back in
While pressing the switch inwards, push in the blue tab to lock the switch.
Power cycle a Smart Plug
1. Unplug the Smart Plug
2. Wait, then plug back in
Wait for 30 seconds, then plug the Smart Plug back in.
Your Smart Plug will automatically reconnect within one minute.