Power cycling a Deako device will reset its connection. Try this troubleshooting step if you receive an error message that your device is not communicating with the Deako app.

Power cycle a switch

1. Remove the faceplate from the wall by pulling outwards from one of the corners. Sometimes using a credit card can help!
2. Pull the blue tab out
3. Press the blue tab back in while pressing the switch in

Power cycle a Smart Plug

1. Unplug the Smart Plug
2. Wait 30 seconds, then plug the Smart Plug back in
3. The Smart Plug will automatically reconnect within one minute