Factory reset a device to erase all information from it including name, schedules, scenes, timers, and groups for switches and WiFi information for Connects.

Factory resetting a device is a great first step if you need to start over with your switch(es).

Factory reset a Smart Switch/Smart Dimmer

1. Remove the switch(es) from the Deako App
   Open the Deako app, press the gear icon at the top right to edit a device, then select the device and press Delete Device.
2. Remove the Deako Faceplate
   Remove the faceplate by pulling outward from one of the corners.
3. Hold down the configure button on your Deako switch
   Hold down the button until the light is solid red, then release.
4. Wait until the configure button light turns off
   The light will remain solid red for 3 seconds while the switch is factory resetting. The switch will then reboot (flash green) for a few seconds. Once the light is off, the switch has successfully reset.
5. Add your switch(es) back to the app
   You can now add the switch(es) back to the app
    

Remove the Deako Faceplate

Hold down the configure button on your Deako switch

Wait until the configure button light turns off

Factory reset a Smart Scene Controller Switch or Dimmer

1. Remove the faceplate

Remove the faceplate by pulling outward from one of the corners.

2. Pull blue tab outwards

Pull the blue tab outwards to disconnect the Deako Switch.

3. Remove the switch

Turn the switch around to look at the label on the back of the device. Confirm the model number is DS0001 or DS0002 and continue to the next step. If the model number is DS2005, DS2010, DS2011, or DS2012 follow these instructions.

4. Press the blue tab back in

While pressing the switch inwards, push in the blue tab to lock the switch.

5. Immediately press & hold switch

Immediately press and hold the switch until the 3 icon appears.

6. Tap scene icons

Tap the 3 icon, then the 2 icon, then the 1 icon in order. Your switch will be factory reset once the icons stop flashing (about 30 seconds).