Deako WiFi-enabled devices can only connect to 2.4 GHz networks. Need help identifying your network? Read on!
Important things to know:
- All WiFi routers have a 2.4 GHz band.
- Newer routers are often dual-band, meaning they have both 2.4 GHz and 5 GHz bands.
- If both of your 2.4 GHz and 5 GHz WiFi bands have the same network name (SSID) and password, you will not have any problem connecting your Deako device regardless of which WiFi network band your smartphone is connected to. You do not need to read further.
Checking your networks using your smartphone
To find out which network you should use, go to Settings > WiFi (or Wireless & Networks) on your smartphone.
How many WiFi networks do you see that belong to you?
- I see ONE network: If you only see one WiFi network name that belongs to you, you can proceed with setting up your Deako device with this network.
- I see TWO or more networks: If you see two or more WiFi network names that belong to you, then one may be a 5 GHz band. Continue reading below.
I have more than one network name that belongs to me. How do I identify my 2.4 GHz band network?
From your smartphone's Wireless settings page, look at the names of your WiFi networks.
- A 2.4 GHz network might have "24G," "2.4," or "24" appended to the end of the network name. For example: HomeNetwork2.4
- A 5 GHz network might have "5G" or "5" appended to the end of the network name. For example: HomeNetwork5
What about Guest networks or other network names?
If your Internet Service Provider (ISP) set up your network, they may have set one of your network bands as "Guest" or a different name. You may need to log in to your WiFi router to see which name is associated with which WiFi band.
How do I log in to my WiFi router?
If you have not changed your default user name and password for your WiFi router, here is the login info for some common router brands:
| Manufacturer | Default IP address/login | Default username | Default password |
| Linksys | http://192.168.1.1 | leave blank | admin |
| Netgear | http://192.168.1.1 | admin | password |
| TP-Link | http://192.168.0.1 or http://tplinklogin.net | admin | admin |
Once you log into your router, look for the Wireless settings. Here you can see the name of your Wi-Fi bands and the passwords.If you don't see your router brand listed here, you can search on the internet for specific instructions using the manufacturer’s name. For example, if you have an ASUS router, you can search “login ASUS router.”