Switch Behavior by Wiring Issue – Deako Support

The backplate must be wired correctly and completely during installation to support different switch types in that location.

The below information is a helpful reference of switch behaviors in different incorrect wiring scenarios. Some of these switch behaviors may he possible if a switch is installed in a circuit it is not compatible with, or if the switch itself has an issue.

	Common	Common	Very Rare	Very Rare	Very Rare
Wiring Issue	Neutral Not Connected can occur in single pole or multiway	Line and Load Reversed can occur in single pole only	4-Way Used Instead of Load can occur in single pole only	Black Traveler Used Instead of Load can occur in single pole only	Hot and Neutral from Opposite Phases can occur in single pole or multiway
Device
Single Pole Rocker	Functions normally	Functions normally	Will not control house light	Will not control house light	Functions normally
3-Way Rocker	Functions normally	Functions normally	Will not control house light	Functions normally	Functions normally
3 & 4-Way Rocker	Functions normally	Functions normally	Functions normally	Functions normally	Functions normally
Simple Nightlight	Controls house light; LED nightlight will not illuminate	Controls house light; LED illuminates only when rocker is on and photo sensor is covered	Will not control house light	Will not control house light	Trips breaker when installed
Simple Timer	Will not control house light; 10/30/60 buttons will not illuminate	Functions normally	Will not control house light	Will not control house light	Trips breaker when installed
Simple Astronomical Timer	Will not control house light and is not programmable	If display shows info before install, switch is on backup power (battery charged); programmable but display won’t illuminate, and switch won't control light. If display is blank (battery not charged), switch is not programmable and won’t control light.	Will not control house light	Will not control house light	Trips breaker when installed
Simple Motion	White LED indicating motion will not illuminate; unable to control house light; house light stays on or off depending on relay state	Capacitor won’t recharge; if charged, switch works normally until charge is depleted (10-15 cycles)	Boots up, motion indicator LED functions normally, but house light won’t turn on	Boots up, motion indicator LED functions normally, but house light won’t turn on	Trips breaker when installed
Simple Ceiling Fan Controller	Functions normally	Functions normally	Will not control load	Will not control load	Functions normally
Simple Dimmer	Functions normally	Functions normally	Will not control house light	Functions normally	Functions normally
Single Pole Smart Dimmer	Unable to control house light; no response upon install (green config light won’t flash)	Same as Neutral Not Connected	Turns on but won’t control house light	Turns on but won’t control house light	Trips breaker when installed
Master Smart Dimmer	Unable to control house light; no response upon install (green config light won’t flash)	Will not turn on; switch is not single-pole compatible	Will not turn on; switch is not single-pole compatible	Will not turn on; switch is not single-pole compatible	Trips breaker when installed
Remote Smart Dimmer	Unable to control house light; no response upon install (green config light won’t flash)	Turns on; switch is not single-pole compatible	Turns on; house light turns on and stays on; switch is not single-pole compatible	Turns on; house light turns on and stays on; switch is not single-pole compatible	Trips breaker when installed
Smart Switch	Unable to control house light; no response upon install (green config light won’t flash)	-	-	-	Trips breaker when installed

Devices