This article is an overview of the Deako app from a technician perspective. If you’re not a technician, check out this section of the Deako support site.
This feature is available for version 1.25 or higher of the Deako app. To see what version of the app you're running, tap the gear-shaped icon on the top left of the main screen. You can update the app by searching for Deako in the App Store/Google Play Store and tapping Update.
Creating a home
1. From the home screen select Create a new home
If your home screen doesn’t look like this, verify you have logged in with your work email. If you still do not see this home screen, contact Deako support by shaking your phone while the app is open or calling 1-844-673-3256 ext 2
2. Enter homeowner information
Be sure to use the preferred email of the homeowner as the invite to their Deako Home will be sent to it.
3. Review information and hit submit
Make sure the info entered is correct.
4. (Optional) Add another home member
If another person in the home will be using the Deako app, select Add another home member and enter their email address, then hit send in the upper right.
5. Add Deako devices
Tap Add devices and follow the in-app instructions.
Access an existing home
Note: If you do not currently have access to any Deako homes, the Access existing home button will be greyed out.
1. Select Access existing home
2. Select the home you would like to access
1. Tap the gear icon on the upper left part of the screen
2. Tap Technician Home
1. Tap the gear icon in the upper left
2. Tap Logout
Still need help?
Contact Deako support by shaking your phone while the app is open or calling 1-844-673-3256 ext 2.