Get to know your switch
Troubleshooting your Smart Dimmer
Your switch's configure button will flash different colors through the setup process. Check out What does the colored light on my device mean? if you ever aren't sure what your switch is doing.
If at any point during setup you think you made a mistake or the switch is not doing what it is supposed to, you can factory reset the device and start over.
How many switches control this light?
For this scenario, you need 1 Single Pole Smart Dimmer. To confirm you have the right device, check the model number on the back of the switch to confirm it reads DS2010.
Insert your Single Pole Smart Dimmer into the backplate following the instructions on the box. Then move on to adding your switch to the Deako App
For this scenario, you need 1 Master Smart Dimmer and as many Remote Smart Dimmer(s) as there are other switches controlling the light. To confirm you have the right devices, check the model number on the back of the switch to confirm it reads either DS2011 (Remote) or DS2012 (Master). Then follow these instructions to get them setup to control the light.
Adding your switch to the Deako App
Before adding your switch to the app, confirm you can control the light from the switch. Once you've done that, check out Add a device to the Deako App
Contact us at firstname.lastname@example.org. If the issue relates to your app, please also shake your phone and submit a bug report.