Get to know your switch
Troubleshooting your smart switch
Your switch's configure button will flash different colors through the setup process. Check out What does the colored light on my device mean? if you ever aren't sure what your switch is doing.
If at any point during setup you think you made a mistake or the switch is not doing what it is supposed to, you can factory reset the device and start over.
How many switches control this light?
Insert your switch into the backplate following the instructions on the box. Then move on to adding your switch to the Deako App
You need to link your switches! Check out Install multiple switches controlling the same light (3-way & 4-way linking) for step-by-step instructions.
Adding your switch(es) to the Deako App
Before adding your switch(es) to the app, confirm you can control the light from the switch(es). Once you've done that, check out Add a device to the Deako App
Contact us at email@example.com. If the issue relates to your app, please also shake your phone and submit a bug report.