Yes, it is normal for Deako switches to feel warm to the touch (even if the light isn't on). It is also normal for some switches to feel warm but for others to not. This is because the switches might be controlling a different amount of bulbs or a different type of lighting fixture.
A scene sets your lights to a specific state (on, off, or selected dim level). A group groups your lights so that they can all be turned on or off at once. The key difference is that you can turn a group on or off but you can only turn a scene on.
Schedules set your lights to turn on or off at specific times of day. A timer turns a light off after a specified time period which starts once the light is turned on.
First, you want to make sure you that when you created your Deako Account, you did so through "Login with Google" and didn't just make an account with your Gmail. If you don't remember, feel free to email our support team at email@example.com with the email and they can check for you.
If you know you created your account through "Login with Google," trouble often occurs when you are not logged into the desired or target google account in your default browser. You have two troubleshooting options:
Option 1: Login to the desired Google account in your default browser and try again in the Deako app. Option 2: Change default browser to Google Chrome (Android only) and try again in the Deako App. You can change your default browser back after you login with the desired account.
Hang on, cause we're about to use a whole lot of big words. This is caused by Capacitive/Inductive coupling between energized wiring and travelers or switch legs. Even if the switch is off, enough current can be coupled into the switch leg due to a parallel run with an energized wire. The longer and more proximal the run of parallel wires, the higher the chance you will experience glow due to coupling. If you are encountering this, you might want to contact your electrician and show them this paragraph full of fancy words.
A location permission is required because Bluetooth scans can be used to gather information about your location and the Deako App uses Bluetooth scanning to pair and connect to switches. This information may come from your own devices, as well as Bluetooth beacons in use at locations such as shops and transit facilities.