Follow the steps below if you are having trouble pairing your switches to the Deako app.
"Power cycle" your switch
Remove the faceplate
Remove the faceplate by pulling outward from one of the corners.
Pull blue tab outwards
Pull the blue tab outwards to disconnect the Deako Switch.
Press the blue tab back in
While pressing the switch inwards, push in the blue tab to lock the switch.
Do the icons light up?
|Icons light up and "cycle" twice||Try pairing the switch to the app again|
|Icons light up and "cycle" only once||Contact support|
|Icons do not light up||You likely have a switch that is part of a 3-way or 4-way that is not linked. Click here to learn how to link your switches.|
Still having trouble?
If you have followed the steps above and are still having trouble pairing your switches to the Deako App, try Factory Resetting Your Switch.