If your lights are flickering after installing a Deako Smart Dimmer, follow these initial steps for troubleshooting.
1. Check the light bulbs
Are the light bulbs in use dimmable?
Not all light bulbs support dimming. Check our Smart Dimmer Specs to ensure your bulb type is supported.
How many light bulbs are being controlled by the switch?
Count how many light bulbs are being dimmed by one switch. If there are many bulbs, check the total wattage in use against our Smart Dimmer Specs.
2. Check the fixture
Deako Smart Dimmers operate through reverse-phase dimming (also known as trailing edge dimming) and support ELV fixtures.
3. Check the wiring
Deako backplate wires are polarity sensitive.
If you experience flickering on a light bulb that is physically controlled by more than one switch, have an electrician check the wiring to ensure:
The neutral wire for the fixture is connected to the same neutral as the switch.
Travelers are not crossed between the two switches.
Lights still flickering?
If you continue to experience any unexpected flickering behavior after following these steps, contact us for further assistance.