Deako is no longer making the Deako Connect device. If you would like to control your light switches remotely and use integrations and do not already own a Connect, just add any Deako WiFi-enabled device to your Deako system.
Deako WiFi-enabled devices:
Deako is not ending support for the V2 Deako Connect. If you currently use a V2 Deako Connect, you can continue to do so - no action is needed from you at this time.
FAQ
I have a Deako Connect - does this mean it will stop working?
First, check what version Connect you have by looking at the sticker on the back of the device above where the power cord plugs in. If you don't see a sticker, contact our support team at support@deako.com for assistance.
If you have a V2 Connect: Your device will continue to be supported and receive firmware updates.
If you have a V1 Connect: Deako is offering you a free Smart Switch to replace your V1 Connect. Contact us to receive your Smart Switch. Using a V1 Deako Connect with a Smart Switch is not supported and can cause issues for your system.
If I have a Deako Connect, do I need to get a Smart Switch for my integrations and remote access to continue to work?
First, check what version Connect you have by looking at the sticker on the back of the device above where the power cord plugs in. If you don't see a sticker, contact our support team at support@deako.com for assistance.
If you have a V2 Connect: No, you do not need to purchase a Smart Switch to remotely control your switches or use integrations. Your Deako Connect will continue to be supported and receive firmware updates.
If you have a V1 Connect: Deako is offering you a free Smart Switch to replace your V1 Connect. Contact us to receive your Smart Switch and begin the replacement process. Using a V1 Deako Connect with a Smart Switch is not supported and can cause issues for your system.
If I have a Deako Connect, can I still add a Smart Switch to my system?
First, check what version Connect you have by looking at the sticker on the back of the device above where the power cord plugs in. If you don't see a sticker, contact our support team at support@deako.com for assistance.
If you have a V2 Connect: Yes, you can add a Smart Switch to your system. with no issues.
If you have a V1 Connect: No, using a V1 Connect with a Smart Switch is not supported and will cause issues for your system. Deako is offering you a free Smart Switch to replace your V1 Connect. Contact us to receive your Smart Switch and begin the replacement process.
Have additional questions? Contact us.